Benefit for Trainees

• Pocket Allowance (IDR 500,000/month)
  
• Certificate Upon Completion Internship
• Mentorship
• Career Opportunities

What you will do:

Front Office - Guest Experience & Hospitality

• Assist and accompany the main host in welcoming guests during check-in and check-out using the Bobobox HCS system
• Support the main host in greeting guests and verifying reservations in a professional and courteous manner
• Help respond promptly and professionally to guest inquiries, complaints, and special requests under supervision.
• Operate guest-facing technology (e.g., self check-in, smart door access, room control system) with assistance from the main Host
• Assist guests in using Bobobox’s mobile app or digital platforms for booking, payments, and feedback submission
• Encourage guests to provide feedback via digital platforms to help improve service quality

Housekeeping - Room & Facility Maintenance

• Clean and prepare capsule/pods according to Bobobox’s cleanliness and hygiene standards
• Perform deep cleaning of pods as scheduled (including walls, flooring, air vents, and control panels
• Maintain the cleanliness and orderliness of public areas (communal spaces, hallways, reception, bathrooms)
• Restock supplies in public areas (toiletries, tissues, and other guest necessities)
• Clean and handle high-tech equipment (pods interiors, control panels) with care
• Follow proper sanitization procedures, especially for high-touch surfaces
• Use cleaning chemicals and tools in line with safety guidelines
• Adhere to all health, safety, and hygiene regulations during cleaning activities
• Politely greet and assist guests when encountered during cleaning rounds, and respond to request for extra amenities, linens, or urgent cleaning

You will fit in this job if you:

• High school (SMA) or Vocational High School (SMK) student or recent graduate in Hospitality or Tourism program
  
• Basic computer literacy and ability to operate hospitality software, mobile apps, and smart devices
  
• Ability to communicate clearly in Bahasa Indonesia; basic English proficiency required, additional languages are an advantage
  
• Strong interpersonal skills with a friendly and professional demeanor
  
• Guest-oriented mindset with a passion for delivering excellent service
  
• Flexible, proactive, and willing to work on shifts, weekends, and public holidays
  
• Ability to adapt quickly to new procedures, technologies, and unforeseen operational challenges with a positive and flexible attitude