Restaurant Manager - Nilagiri Restaurant, Puncak
What you will do:
This role exists to lead and manage all aspects of daily operations, ensuring seamless service, consistent quality, and operational excellence. By fostering a culture of warm, intentional service and delivering refined guest experiences, the restaurant manager upholds NILAGIRI's position as a flagship F&B venture under the Bobobox group.
Ensure smooth, efficient, and professional operations across all front-of-house (FOH) and back-of-house (BOH)
Sets clear expectations, fosters a strong team culture, and encourages continuous growth and operations excellence
Maintains the highest standards of guest service, addressing feedback or concern with empathy and efficiency. Ensure every touchpoint-food, service, ambiance-contributes to a memorable and elevated dining experience for each guest.
Manage the restaurant’s financial performance, including budgeting, cost control, and revenue optimization
Ensures that NILAGIRI consistently upholds Bobobox brand values through every detail of service and team to execute the restaurant's unique identity and positioning.
Collaborates with F&B Operations Manager to develop strategies for growth. Keeps a pulse on F&B trends and guest preferences to ensure NILAGIRI remains relevant and competitive.
Ensures all operations adhere to food safety, sanitation, and legal regulations, maintaining a clean, safe, and compliant environment for both guests and staff.
You will fit in this job if you:
Bachelor’s degree in Hospitality Management or related field (preferred)
Minimum 5 years of progressive experience in restaurant or hospitality management, with at least 2 years in a leadership role in a premium of fine-dining environment
Proven experience in launching or managing a high-end, full-service restaurant is a strong advantage
Strong leadership and team-building capabilities with the ability to inspire and manage diverse teams across the front and back of house
Deep understanding of restaurant operations, including service flow, kitchen coordination, reservations, and inventory systems.
Ability to make data-driven decisions and improve operational efficiency without compromising guest experience
Skilled in handling guest feedback, resolving complaints, and ensuring consistently elevated dining experiences
- Department
- Branch Operations
- Location
- Nilagiri Restaurant, Puncak
Our Perks & Benefits
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🏄🏻♀️ 12 days Paid Leave
We value that you get more time with your family and friends. Therefore, we comply to Indonesia law by providing 12 days paid leave.
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🕐 Hybrid Working Model
We value work-life balance, therefore for most roles we implemented a scheduled work from the office.
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🏥 Social Security Benefit (BPJS)
We care about your family at home. Bobobox is committed to ensuring that employees get what's required by Indonesia law.
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🕺 Regular social & team events
From sport-focused (Bob's League) to casual networking events (Munch and Mingle). We always have fun at the office!
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🏥 Private Health Insurance
Covers both in-patient and out-patient for employees. Applicable for certain positions.